Accessibility Statement

We appreciate your interest in the accessibility of our online presence.

We want everyone to be able to use our online shop without restrictions. That’s why we are strongly committed to digital accessibility and continuously work to make our services accessible to all. Accessibility is a key part of our mission to actively promote inclusion and create a shopping experience that truly works for everyone. Therefore, we strive to make our online presence accessible in accordance with the national implementation laws of Directive (EU) 2019/882.

This accessibility statement applies to all online shops operated by Detlev Louis
Motorrad-Vertriebsgesellschaft mbH.

Through our online presence, we provide access to our online shop. This is an electronic service as defined by Directive (EU) 2019/882 and its national implementation laws.

In our online shop, you can: purchase goods and find helpful tips and tricks.

On the product pages, you can add items to your shopping cart without obligation. You can correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. The available payment methods are listed during checkout.

3.1 Use of Harmonized Standards and Technical Specifications
Our online presence partially complies with:

• The Harmonized European Standard (EN) 301 549
• WCAG 2.2 (Web Content Accessibility Guidelines), Level AA

3.2 Supporting Measures
Our website offers the following supporting features:

• Partially strong contrast between text and images
• Partial display of mandatory information in text form
• Partially meaningful headings and labels
• Partially adjustable text size and line spacing

Have you noticed any accessibility issues? Feel free to contact us:

Detlev Louis
Motorrad-Vertriebsgesellschaft mbH
Rungedamm 35
21035 Hamburg
Germany
Email: info@louis.de

Hotline: +49 40 734 193 60

Not yet designated.

There is a conciliation body under the Federal Government Commissioner for Matters relating to Persons with Disabilities in Germany. Its role is to resolve conflicts between persons with disabilities and private economic operators at the federal level.

You can reach the conciliation body at the following address:

Conciliation Body under the Act on Equal Opportunities for Persons with Disabilities
Mauerstraße 53
10117 Berlin
Phone: +49 (0)30 18 527 2805
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de

This statement was last updated on 16.06.2025.